Money-Back Guarantee – Return Policy
Our promise: 30-day money-back guarantee ✅
At Carboost, you can test with peace of mind: you have 30 days after receipt to change your mind. The product doesn't suit you? Contact us at candidesedjro@gmail.com and we will refund you in full — no endless questionnaires, no hidden conditions.
How it works
- Write to us within 30 days of receiving your order (order number + reason in one sentence).
- We will respond within 24 business hours with instructions.
- Full refund within a maximum of 14 days after validation, to your original payment method.
Return conditions
The product must be complete and in good condition, in its original packaging. Return shipping costs are at your expense, except for defective products or errors on our part — in which case, we cover all costs.
CarPlay Compatibility Guarantee
If the CarPlay adapter does not work in your vehicle despite following the installation instructions, you will receive a 100% refund — including return shipping costs.
Defective product — 2-year warranty
All our products benefit from the legal 2-year conformity guarantee. In case of a defect, send us photos or a video: quick replacement or refund after validation.
Your legal rights
This 30-day commercial guarantee is in addition to your legal rights and does not replace them: the 14-day right of withdrawal (Article L221-18 of the Consumer Code) and the legal guarantees of conformity and hidden defects, which apply in all circumstances.